Commitment to transparency since 2026
"All virtual items, including 'Hearts', VIP Badges, and highlight boosts, are considered final upon purchase. Once consumed for matching or visibility services, they cannot be 'returned' to your wallet. We ensure each boost provides its full intended visibility value."
"You may cancel your LinkLove Premium subscription at any time. Your premium benefits will continue until the end of your current billing cycle. After that, your account will revert to the standard free tier without any further charges."
"If you purchase physical LinkLove merchandise (e.g., apparel, accessories), items must be returned within 14 days of delivery in their original, unworn condition with tags attached. You are responsible for return shipping costs unless the item is defective."
"We want you to find love. If you feel a technical issue prevented you from experiencing the full value of a paid service, please reach out to our Concierge Team. We review every case with care to ensure you get the experience you paid for."